Our Team

Gail Theron

I love working in travel in Africa because it is such an easy selling destination! And it is wonderful to be able to offer travellers a unique experience in the world that we all live in. And no day is the same.

My most memorable Grosvenor Tours experience was to have had the opportunity to visit Botswana. It was destination I thought I would never get to see.  Viewing the vast landscapes, as well as hippos and elephants from a nippy Cessna 206 was exhilarating, and a very special experience.  And most recently, to having been a part of the Skydive for Rhino 2012 campaign, raising money for such a worthy cause and to have gained one of the most memorable experiences in my life, jumping out of a plane at 10 000 feet!

My favourite Southern African experiences happened when I visited the Thornybush Game Lodge in the Timbavati area, adjacent to the Greater Kruger National Park.  It was my first experience of a game lodge and seeing wild animals up close, including the Big 5 (all for the first time!), which is always a must-see. It was with the same pre-conceived ideas of the travellers that I had been booking for that I went, and I found the lodge, the high level of service, the abundant game viewing and the destination, all exceeded my expectations.  Other amazing experiences included seeing a male lion for the first time and watching him crack open a tortoise with such ease; seeing a herd of elephants; standing under a baobab tree; flying in a light aircraft; watching a female wild dog with her young litter, seeing the abundant birdlife and the list can go on – and it can all be in just one trip. It was all very special to me.

My top travel tip for Southern Africa is pack only what you need.

What makes me an excellent travel consultant? The feedback which I receive from agents, guides and travellers, is that that I am professional, friendly and good to work with. I am thorough in my execution and pay a lot of attention to the details.  They feel that they have been taken care of before and during travel.  On their return home, I have often received been told, “Thank you for a trip of a lifetime”, which makes me proud to having been a part of making that happen.  No matter what happens behind the scenes, I find that the most important thing is for the traveller to have experienced a wonderful holiday in one of the best destinations in the world.

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